Communicate Effectively (Mcgraw-Hill Professional Education)
Publisher: McGraw-Hill Number Of Pages: 64 Publication Date: 2007-05-25 Sales Rank: 1202201 ISBN / ASIN: 0071493379 EAN: 9780071493376 Binding: Paperback Manufacturer: McGraw-Hill Studio: McGraw-Hill
This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations.